Terms & Conditions

Website: GlownTechMart.com
Email: glowntechmart@gmail.com
Phone: 8388915215
Address: Baliadanga, Chakdaha, Nadia, West Bengal, India
Pin Code: 741222
Business Category: Fashion Apparel
GST No: 19AXKPP5048E1Z6

1. Introduction

Welcome to GlownTechMart.com. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing, browsing, or placing an order on this website, you agree to comply with and be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

To use our website and place orders, you must:

  • Be at least 18 years of age, or

  • Be accessing the website under the supervision of a parent or legal guardian

By using this website, you confirm that all the information provided by you is accurate and complete.

3. Products & Services

GlownTechMart specializes in Fashion Apparel, including clothing and accessories for men, women, and children.

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However:

  • Colors may slightly vary due to screen settings

  • Product availability may change without prior notice

  • We reserve the right to modify or discontinue any product at any time

4. Pricing & Payments

All prices listed on our website are in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as mentioned.

We accept the following payment methods:

  • Cash on Delivery (COD)

  • Online Payments (UPI, Debit Card, Credit Card, Net Banking)

We reserve the right to:

  • Refuse or cancel any order due to pricing errors

  • Update prices without prior notice

In case of a payment failure, please ensure your payment details are correct and retry.

5. Order Acceptance & Cancellation

Once you place an order, you will receive an order confirmation via email or SMS.

We reserve the right to:

  • Cancel or refuse any order at our discretion

  • Limit quantities purchased per customer

  • Cancel orders due to stock unavailability or incorrect pricing

Customers may request cancellation before the order is shipped. Once shipped, cancellation may not be possible.

6. Shipping & Delivery

We aim to deliver products in a timely manner across India.

  • Estimated delivery time: 3–7 business days (depending on location)

  • Delivery time may vary due to external factors such as logistics delays, weather conditions, or holidays

Customers must provide accurate shipping details. We are not responsible for delays or failed deliveries due to incorrect addresses.

7. Return & Refund Policy

We offer a limited return and refund policy under certain conditions:

Eligible Returns:

  • Damaged or defective products

  • Wrong item delivered

Conditions:

  • Return request must be made within 3–5 days of delivery

  • Product must be unused, unwashed, and in original packaging

  • Proof (images/videos) may be required

Non-Returnable Items:

  • Used or damaged by customer

  • Items without original packaging

Refunds (if approved) will be processed within 5–10 business days via the original payment method or bank transfer.

8. User Account Responsibility

If you create an account on GlownTechMart:

  • You are responsible for maintaining confidentiality of login details

  • You agree to accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate our policies.

9. Prohibited Activities

While using our website, you agree NOT to:

  • Use the site for fraudulent purposes

  • Upload or distribute harmful or malicious content

  • Attempt unauthorized access to our systems

  • Violate any applicable laws or regulations

Any violation may result in legal action and termination of access.

10. Intellectual Property

All content on this website, including:

  • Logo

  • Images

  • Product descriptions

  • Website design

are the intellectual property of GlownTechMart and are protected under applicable laws.

You may not copy, reproduce, or distribute any content without written permission.

11. Limitation of Liability

GlownTechMart shall not be held liable for:

  • Any indirect or incidental damages

  • Loss of data, revenue, or profits

  • Delays in delivery caused by third-party logistics

All products are provided “as is” without warranties, except where legally required.

12. Privacy Policy

Your privacy is important to us. By using our website, you agree to our collection and use of personal information as described in our Privacy Policy.

We ensure:

  • Secure handling of personal data

  • No unauthorized sharing of customer information

13. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only.

We are not responsible for:

  • Content on external websites

  • Privacy practices of third-party platforms

Users access such links at their own risk.

14. Force Majeure

We are not responsible for failure or delay in performance due to events beyond our control, including:

  • Natural disasters

  • Government restrictions

  • Pandemics

  • Transportation disruptions

15. Changes to Terms

GlownTechMart reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Changes will be effective immediately upon posting on the website.

We encourage users to review this page regularly.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the jurisdiction of courts in Nadia, West Bengal.

17. Contact Information

If you have any questions regarding these Terms & Conditions, you may contact us:

  • Website: GlownTechMart.com

  • Email: glowntechmart@gmail.com

  • Phone: 8388915215

  • Address: Baliadanga, Chakdaha, Nadia, West Bengal, India – 741222

18. Customer Agreement

By using our website and placing an order, you acknowledge that:

  • You have read and understood these Terms & Conditions

  • You agree to be bound by them

  • You accept all policies related to purchases and services

19. Electronic Communication

When you visit our website or send emails to us, you are communicating with us electronically.

You consent to receive communications from us via:

  • Email

  • SMS

  • Website notifications

These communications satisfy any legal requirement that such communications be in writing.

20. Entire Agreement

These Terms & Conditions, along with our Privacy Policy, Return Policy, and Shipping Policy, constitute the entire agreement between you and GlownTechMart regarding the use of our website.