Terms of service

Effective Date: 30 March 2026

Welcome to GlownTechMart.com. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms. Please read them carefully before using our website.

1. General Overview

This website is operated by GlownTechMart.com. Throughout the site, the terms “we,” “us,” and “our” refer to GlownTechMart. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including any additional terms, policies, and conditions referenced herein.

If you do not agree with all the terms and conditions, then you may not access the website or use any services.

2. Eligibility

By using this site, you represent that:

  • You are at least 18 years old, or using the site under parental supervision.

  • You have the legal authority to enter into these Terms.

  • You will not use our products for any illegal or unauthorized purpose.

3. Products and Services

GlownTechMart specializes in Fashion Apparel, offering clothing and accessories for various occasions.

We strive to display product colors and images as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual product.

We reserve the right to:

  • Limit quantities of products or services.

  • Discontinue any product at any time without notice.

  • Modify pricing without prior notice.

4. Pricing and Payment

All prices listed on our website are in INR (₹) and include applicable taxes unless stated otherwise.

We accept multiple payment methods, including:

  • Cash on Delivery (COD)

  • Online Payments (UPI, Debit/Credit Cards, Net Banking)

By placing an order, you agree to:

  • Provide accurate payment details

  • Pay all charges incurred

We reserve the right to cancel orders if payment is not successfully processed or if fraud is suspected.

5. Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product unavailability

  • Errors in pricing or product description

  • Suspected fraudulent activity

If your order is canceled after payment, a full refund will be issued to your original payment method.

6. Shipping and Delivery

We deliver across India. Delivery times may vary depending on location and availability.

Shipping details:

  • Orders are typically processed within 1–3 business days.

  • Delivery usually takes 3–7 business days.

Delays may occur due to:

  • Natural disasters

  • Courier issues

  • Public holidays

We are not liable for delays beyond our control.

7. Return and Refund Policy

We aim to ensure customer satisfaction. However, returns and refunds are subject to the following conditions:

  • Returns must be requested within 7 days of delivery.

  • Products must be unused, unwashed, and in original packaging.

  • Refunds are processed after product inspection.

Non-returnable items may include:

  • Innerwear

  • Customized products

  • Clearance sale items

Refund timelines:

  • 5–7 business days after approval

8. User Responsibilities

By using our website, you agree:

  • Not to misuse or hack the website

  • Not to transmit viruses or malicious code

  • Not to engage in fraudulent activities

Violation of these rules may result in termination of your access.

9. Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Product descriptions

  • Website design

is the property of GlownTechMart and protected under copyright laws.

You may not reproduce, duplicate, or exploit any part without written permission.

10. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy.

We collect information such as:

  • Name

  • Email

  • Phone number

  • Address

This data is used only for:

  • Order processing

  • Customer support

  • Marketing (with consent)

We do not sell or share your personal data with unauthorized third parties.

11. Limitation of Liability

GlownTechMart shall not be liable for:

  • Any indirect or incidental damages

  • Loss of data or profits

  • Delays in delivery due to external factors

All products and services are provided “as is” without warranties unless specified.

12. Third-Party Services

We may use third-party services such as payment gateways and logistics partners.

We are not responsible for:

  • Errors caused by third-party platforms

  • Delays from courier services

Users are advised to review third-party policies separately.

13. Modifications to Terms

We reserve the right to update or change these Terms at any time.

Changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in Nadia, West Bengal.

15. Termination

We may terminate or suspend your access immediately, without prior notice, if you breach these Terms.

Upon termination:

  • Your right to use the website will cease immediately.

16. Contact Information

If you have any questions about these Terms, you can contact us:

Website: GlownTechMart.com
Email: glowntechmart@gmail.com
Phone: 8388915215
Address: Baliadanga, Chakdaha, Nadia, West Bengal
Pin Code: 741222
GST Number: 19AXKPP5048E1Z6

17. Entire Agreement

These Terms of Service constitute the entire agreement between you and GlownTechMart regarding your use of the website and supersede any prior agreements.

18. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall still remain valid and enforceable.

19. Waiver

Failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights.

20. Customer Satisfaction Commitment

At GlownTechMart, we are committed to delivering quality fashion apparel and a smooth shopping experience. Your trust is important to us, and we continuously strive to improve our services, product quality, and customer support.

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Thank you for choosing GlownTechMart!