Privacy policy

At GlownTechMart.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect different types of information to provide and improve our services.

a) Personal Information

When you place an order or register on our website, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing and Shipping Address

  • Payment Details

b) Non-Personal Information

We may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Pages Visited

  • Time Spent on Website

c) Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences

  • Improve website performance

  • Show relevant ads

You can disable cookies in your browser settings, but some features may not function properly.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and deliver your orders

  • To communicate order updates and customer support

  • To improve our website and services

  • To personalize user experience

  • To send promotional emails (only with your consent)

  • To prevent fraudulent transactions

3. Sharing of Information

We do not sell your personal data. However, we may share your information with:

a) Service Providers

Third-party companies that help us operate our business, such as:

  • Payment gateways

  • Delivery partners

  • Marketing services

b) Legal Requirements

We may disclose your information if required by law or to protect our rights.

c) Business Transfers

In case of merger or sale, your information may be transferred to new ownership.

4. Data Security

We implement strict security measures to protect your data:

  • Secure Socket Layer (SSL) encryption

  • Regular system monitoring

  • Restricted data access

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights

As a user, you have the right to:

  • Access your personal data

  • Request correction of incorrect information

  • Request deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any information.

7. Children's Privacy

GlownTechMart.com does not knowingly collect data from children under 18 years of age. If we become aware, we will delete such information immediately.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy, you can contact us:

  • Website: GlownTechMart.com

  • Email: glowntechmart@gmail.com

  • Phone: 8388915215

  • Address: Baliadanga, Chakdaha, Nadia, West Bengal

  • Pin Code: 741222

  • Business Type: Fashion Apparel

  • GST No: 19AXKPP5048E1Z6

10. Payment Information

We use secure third-party payment gateways to process transactions. Your payment details are not stored on our servers. All payment information is encrypted and handled securely.

11. Shipping and Delivery Data

To fulfill your orders, we share your shipping details with logistics partners. This includes:

  • Name

  • Address

  • Phone Number

This data is used strictly for delivery purposes.

12. Marketing and Communication

With your consent, we may send:

  • Promotional offers

  • Discounts

  • New product updates

You can unsubscribe anytime by clicking the unsubscribe link in emails.

13. Data Retention

We retain your information only as long as necessary:

  • To fulfill orders

  • For legal compliance

  • For resolving disputes

After this period, your data is securely deleted.

14. User Responsibilities

Users must ensure:

  • Accurate information is provided

  • Account details are kept secure

  • No misuse of website services

We are not responsible for issues arising from incorrect user data.

15. Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

16. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes will be handled under the jurisdiction of West Bengal courts.

17. Refund and Order Data Usage

Order-related data is used for:

  • Processing refunds

  • Tracking shipments

  • Customer support

We ensure this information is used responsibly and securely.

18. Fraud Prevention

We actively monitor transactions to prevent fraud. Suspicious activities may lead to:

  • Order cancellation

  • Account suspension

  • Reporting to authorities

19. Data Accuracy

We strive to maintain accurate data. Users are encouraged to update their information regularly for better service.

20. Customer Support Data

Any communication with our support team may be recorded for:

  • Quality assurance

  • Issue resolution

  • Training purposes

Final Note

At GlownTechMart.com, your trust is our priority. We are committed to safeguarding your personal information while providing a seamless shopping experience.